Esrarre – Real Estate

Terms and Conditions

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Terms and Conditions

1. Introduction

Welcome to Al-Esrar (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and any related content (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our Services.

2. Definitions

  • “Client,” “User,” or “You” refers to any individual or entity accessing or using our Services.
  • “Services” means any real estate brokerage, consultation, property listings, transaction facilitation, and related offerings provided by the Company.
  • “Content” includes text, images, graphics, videos, documents, links, and other materials displayed or made available through our Services.

3. Acceptance of Terms

By registering for, accessing, or using our Services in any manner, you acknowledge that you have read, understood, and agree to comply with these Terms, as well as any additional guidelines, rules, or policies referenced herein or available via hyperlinks. You also confirm that you are at least eighteen (18) years old or of legal age to form a binding contract in your jurisdiction. If you are using our Services on behalf of a company or entity, you represent and warrant that you have the authority to bind such entity to these Terms.

4. Services Overview

  1. Real Estate Listings and Brokerage
    • We facilitate the listing, marketing, and sale or rental of properties in the UAE.
    • We may offer property search tools, virtual tours, and market analysis to assist Clients in making informed decisions.
  2. Consultation and Advisory
    • Our licensed agents and advisers provide guidance on buying, selling, leasing, and investing in residential, commercial, and industrial properties.
    • We strive to provide accurate information but do not guarantee specific outcomes or returns on investment.
  3. Post-Sale and After-Sale Support
    • We assist with documentation, registration, and coordination with relevant authorities for a smooth transfer of ownership.
    • Additional services may include property management referrals, maintenance coordination, and ongoing portfolio management advice.

5. User Obligations and Conduct

  1. Accurate Information
    • You agree to provide truthful, current, and complete information during account registration or when submitting any form or request.
    • You must promptly update any information that becomes inaccurate or outdated.
  2. Authorized Use
    • You will use our Services solely for lawful purposes and in compliance with all applicable laws, regulations, and these Terms.
    • You agree not to engage in any conduct that could harm the reputation or operations of the Company, including but not limited to:
      • Posting fraudulent, misleading, or defamatory content.
      • Interfering with or disrupting the functionality of our website or systems.
      • Attempting to gain unauthorized access to any portion of our network, data, or accounts.
  3. Account Security
    • If registration is required, you are responsible for safeguarding your account credentials (username, password, etc.).
    • You must notify us immediately of any unauthorized use of your account or any security breach.

6. Intellectual Property

  1. Ownership
    • All content, trademarks, logos, designs, images, text, and software used in connection with the Services are the property of the Company or its licensors and are protected by applicable intellectual property laws.
    • You shall not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any portion of our Content without our prior written consent.
  2. User-Generated Content
    • By submitting photos, descriptions, reviews, or other materials related to properties (collectively, “User Content”), you grant the Company a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, distribute, adapt, modify, and publicly display such User Content for promotional or operational purposes.
    • You represent and warrant that you own or have the right to grant this license for any User Content you provide, and that such content does not infringe any third-party rights.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information are described in our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the processing of your personal information as outlined in the Privacy Policy.

8. Limitation of Liability

  1. Disclaimer of Warranties
    • The Services are provided “as is” and “as available,” without warranties of any kind, whether express or implied.
    • We do not warrant that the Services will be uninterrupted, secure, or error-free, nor do we guarantee the accuracy, completeness, or reliability of any Content or information provided.
  2. Limitation on Damages
    • To the fullest extent permitted by applicable law, the Company and its officers, directors, employees, agents, or affiliates shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or related to your use of (or inability to use) the Services, even if we have been advised of the possibility of such damages.
    • Our total aggregate liability for any claims arising out of or relating to these Terms or the Services shall not exceed the total fees you have paid directly to the Company for the Services in the six (6) months preceding the date of the claim.
  3. Third-Party Links and Services
    • Our Services may contain links to third-party websites, platforms, or services. We do not control, endorse, or assume liability for any third-party websites, products, or services.
    • Your use of any third-party websites or services is governed by their respective terms and policies, and we encourage you to review them before proceeding.

9. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates (the “Indemnified Parties”) from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  1. Your breach of these Terms;
  2. Your use of (or inability to use) the Services;
  3. Your violation of any applicable law or third-party right;
  4. Any User Content you submit or make available through our Services.

10. Compliance with Applicable Laws

You agree to comply with all local, state, federal, and international laws, regulations, and ordinances applicable to your use of the Services, including but not limited to laws governing real estate transactions, data protection, and anti-money laundering regulations. Any fraudulent, misleading, or illegal activity is strictly prohibited.

11. Termination and Suspension

  1. Termination by You
    • You may discontinue use of our Services at any time by ceasing to access our website and notifying us if you wish to close any registered accounts.
  2. Termination by the Company
    • We reserve the right to suspend or terminate your access to the Services, in whole or in part, at any time and without prior notice or liability, if we determine (in our sole discretion) that you have violated these Terms, engaged in fraudulent or illegal activity, or for any other reason deemed necessary to protect our interests.
  3. Effect of Termination
    • Upon termination, all rights granted to you under these Terms will immediately cease. Any provisions that by their nature should survive termination (for example, Ownership, Limitation of Liability, Indemnification, and Governing Law) will continue to apply.

12. Amendments to Terms

We may revise or update these Terms at any time in our sole discretion. When changes are made, we will post the updated Terms on our website with a “Last Updated” date. Your continued use of the Services after the posting of revised Terms constitutes your acceptance of those changes. If you do not agree to the amended Terms, you must discontinue your use of the Services.

13. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or relating to them shall be governed by and construed in accordance with the laws of the United Arab Emirates (federal law, as applicable). You agree that any legal action or proceeding arising under or relating to these Terms shall be brought exclusively in the competent courts of the Emirate of Dubai, and you irrevocably submit to the jurisdiction of those courts.

14. Severability

If any provision of these Terms is held invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified or omitted to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

15. Waiver

No waiver by the Company of any breach or right under these Terms shall be considered a waiver of any subsequent breach or right. Any waiver must be in writing and signed by an authorized representative of the Company.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other policies or guidelines expressly incorporated herein, constitute the entire agreement between you and the Company regarding the Services and supersede all prior or contemporaneous agreements, communications, and understandings.

17. Contact Information

If you have any questions, concerns, or requests regarding these Terms, please contact us at:

Al-Esrar
Email: [contact@esrarre.com]
Phone: [+971-501259791]

Thank you for choosing Al-Esrar. We look forward to serving you.